customer reviews

Customer reviews

Rated 4.9 by travelers. Checked by us.

Every review on BookingRadar comes from a real, completed booking. Here is how we collect reviews, what travelers say about us, and how ratings help you choose your next experience.

4.9 ★Google rating
4.4 ★TourRadar rating
430+Reviews on TourRadar
100,000+Travelers served
Verified bookings only

Real ratings and photos

Operators can reply

No paid reviews
How reviews work

From your booking to a published review.

Only travelers who booked and completed an experience can review it. That keeps ratings honest for the next traveler, wherever in the world they are booking.


1

You book and travel

Your booking is linked to the experience, the date and the operator who ran it.


2

We invite you to review

After the experience ends, you get a private review link by email. No booking, no review link.


3

We check it

Our team removes only personal data, abuse and off-topic content. Ratings are never changed, good or bad.

4

It goes live

Your review appears on the experience page, and the operator can reply publicly.

What travelers say

Real reviews, in their own words.

Reviews left on Google, TourRadar and Trustpilot for Booking-Tours, the tour operations brand of the team behind BookingRadar.

★★★★★ Sahar V.

"Booking Tours really knows how to create memorable experiences! The attention to detail was impressive, and the personal touch made a big difference."

Google review

★★★★★ Rivka T.

"It was one of the best decisions to choose Booking Tours! The guides were fantastic, and we really appreciated the little special touches during the tour."

Google review

★★★★★ Lital

"The tour was absolute perfection. Our guide was incredibly knowledgeable and made the historical sites come alive in a way I never expected."

Google review

"It was amazing. Rich program, impressive locations, deep emotions."

Roman · TourRadar review · 12-day multi-country tour

Trust and safety

Rules we hold every review to, including the bad ones.

One booking, one review

Each review is tied to a real, completed booking. Nobody can review an experience they didn't take.

Negative reviews stay up

We don't hide low ratings or let operators remove them. A fair picture helps travelers and pushes quality up.

No paid or incentivized reviews

We never pay for reviews, and operators can't offer discounts or gifts in exchange for a rating.

Ratings shape what you see

Top-rated experiences rank higher in search. Operators with repeated problems are reviewed and can be removed.

Report a review

See something wrong? Use the report link on any review, or contact us. We look at every report.

Your privacy protected

Only your first name and initial are shown. Your email and booking details are never published.

Good to know

Questions about reviews and ratings.

How does BookingRadar verify reviews?

Review links are sent only to travelers with a completed booking, so every review is tied to a real trip. Our team then checks each review before it is published.

Can operators edit or delete reviews?

No. Operators can reply publicly to a review, but they can't change or remove it. Only our team can remove content, and only for abuse, personal data or off-topic text.

How is the rating calculated?

The rating on each experience is the average of all published traveler ratings for it, from 1 to 5 stars. The number next to it shows how many reviews the average is based on.

Why do some experiences have no reviews yet?

New experiences are added to BookingRadar every week. Until the first travelers review them, you'll see the operator's details and what's included, all checked by our team before listing.

I didn't get a review link. What now?

Check your spam folder first. If it isn't there, message us with your booking reference and we'll send a new link.

Something went wrong on my trip. Should I review or contact you?

Both. Contact us first on WhatsApp so we can help right away, and then leave an honest review once it's resolved. Your review will stay up either way.


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